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ABBYY named leader in Gartner's IDP market assessment
Software-as-a-Service

ABBYY named leader in Gartner's IDP market assessment

Enterprise buyers are weighing more than OCR as ABBYY's latest Gartner ranking underscores growing demand for reliable AI-ready document workflows.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
DocuWare prepared for launch of new interface, IDP, AI tool
Software-as-a-Service

DocuWare prepared for launch of new interface, IDP, AI tool

Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.

By Jake MacAndrew • 3 min read • Yesterday
Knowby gains G2 High Performer status in Fall 2026
Software-as-a-Service

Knowby gains G2 High Performer status in Fall 2026

Rising pressure on manufacturers to digitise instructions has helped Knowby secure G2 recognition across 18 reports in the latest cycle.

By Sofiah Nichole Salivio • 4 min read • Last week
Catapult uses AI agents to speed up support worldwide
Software-as-a-Service

Catapult uses AI agents to speed up support worldwide

Support response times have fallen as the sports technology company lets AI triage routine queries for teams across 139 countries.

By Sean Mitchell • 8 min read • Last week
Your AI Scaling Problem is Actually a RAG Problem
Digital Transformation

Your AI Scaling Problem is Actually a RAG Problem

Messy PDFs and weak extraction are quietly undermining enterprise AI, driving hallucinations, rework and stalled projects at scale.

By John Knisley • 5 min read • Last week
Intapp launches DealCloud plug-in for ChatGPT for finance
Software-as-a-Service

Intapp launches DealCloud plug-in for ChatGPT for finance

Eligible financial firms can now tap their own DealCloud records in ChatGPT while keeping confidential data and access barriers intact.

By Karen Joy Bacudo • 3 min read • Last week
Databricks adds adaptive retrieval model for AI agents
Data Analytics

Databricks adds adaptive retrieval model for AI agents

Databricks has introduced an AI retrieval model that adjusts search depth to query complexity, aiming to reduce latency on simpler requests.

By Joseph Gabriel Lagonsin • 5 min read • Last week
OpenAI launches ChatGPT platform for Financial Services
Fintech

OpenAI launches ChatGPT platform for Financial Services

Financial institutions will gain access to licensed market data and governance tools as OpenAI targets research, modelling and client documents.

By Karen Joy Bacudo • 5 min read • Last week
Docusign's next move: Own the contract, not just the signature
Document Management

Docusign's next move: Own the contract, not just the signature

Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.

By Donovan Jackson • 6 min read • Last week
Cloudera & Mistral partner on sovereign enterprise AI
Hybrid Cloud

Cloudera & Mistral partner on sovereign enterprise AI

The tie-up lets firms run and customise AI on sensitive data in private environments, easing compliance and security concerns over external services.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Atira raises USD $17.5 million for industrial AI sales
Software-as-a-Service

Atira raises USD $17.5 million for industrial AI sales

The funding will speed hiring and overseas expansion as manufacturers adopt software that has cut ask-to-bid times by up to 80%.

By Sofiah Nichole Salivio • 4 min read • Last week
Canva unveils 100 upgrades in push into office work
Software-as-a-Service

Canva unveils 100 upgrades in push into office work

Teams are increasingly keeping briefs, data and presentations in one place as Canva targets office software rivals with a broader productivity suite.

By Sean Mitchell • 4 min read • Last week
Sembly 3.0 aims to automate business document creation
Software-as-a-Service

Sembly 3.0 aims to automate business document creation

Business teams could cut weeks from report and presentation work as the platform turns internal data into client-ready documents.

By Joseph Gabriel Lagonsin • 4 min read • Last week

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Knowledge Management stories

Datarails launches Desk for finance request ticketing
Software-as-a-Service

Datarails launches Desk for finance request ticketing

Finance teams will gain a central queue with audit trails and AI-drafted replies, reducing time spent chasing invoices and records across systems.

By Karen Joy Bacudo • 3 min read • Yesterday
Sembly 3.0 aims to cut weeks off client document work
Software-as-a-Service

Sembly 3.0 aims to cut weeks off client document work

The software could save teams two to three weeks on client reports and presentations as rivals race to automate final document production.

By Sofiah Nichole Salivio • 4 min read • Last week
DingGo launches AI motor claims platform for insurers
Software-as-a-Service

DingGo launches AI motor claims platform for insurers

Insurers could cut motor claims leakage of up to 10% as DingGo's new AI tool plugs into existing systems to handle specialist workflows.

By Sofiah Nichole Salivio • 4 min read • Last week
There is no simple guide to AI transformation, just adaptable leaders
Digital Transformation

There is no simple guide to AI transformation, just adaptable leaders

AI projects stall without trust, process changes and staff buy-in, and the firms that adapt fastest are likely to gain the edge.

By Natalie Burrows • 4 min read • Last week
HousingAI appoints sales head & researcher to grow
Digital Transformation

HousingAI appoints sales head & researcher to grow

Trust in AI tools for social housing is becoming a bigger selling point as HousingAI adds commercial and research expertise.

By Joseph Gabriel Lagonsin • 4 min read • Last week