Analyst report Stories - Page 8

Google named IDC MarketScape Leader in AI software

The ranking could help Google win enterprise AI contracts as buyers demand secure, governed tools rather than standalone chatbots.

By Sofiah Nichole Salivio • 4 min read • Last month

Partner Programmes

European printer market loses momentum as Q2 demand weakens

Weak business spending and falling prices left Europe's printer market below its 2025 average by Week 26, despite resilient consumer sales.

Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Last month

By Geoff Thomas • 5 min read • Last month

ERX: the next generation of enterprise software

Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.

Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

Citrix adds MCP Gateway to NetScaler for AI traffic

Enterprises can now control both chatbot and agent traffic through one gateway as Citrix expands NetScaler for regulated AI deployments.

Software-as-a-Service

Tanium named leader in IDC digital employee experience

Downtime from slow devices and failed apps is prompting larger firms to unify endpoint, security and experience tools, IDC says.

By Sofiah Nichole Salivio • 3 min read • Last month

Ricoh named Leader in IDC mailroom solutions review

The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.

Drones

Industrial 3D printer shipments rise 18% as demand recovers

Industrial 3D printer revenue jumped 32% in the first quarter as defence, drone and electronics orders offset weakness in Europe.

By Sofiah Nichole Salivio • 4 min read • Last month

Kore.ai & Atos UK&I launch sovereign AI for UK firms

Pressure from new AI rules is pushing UK firms in finance, healthcare and defence to demand systems that are secure, auditable and sovereign.

By Sofiah Nichole Salivio • 4 min read • Last month

Robotics

CUBIG wins Gartner recognition for agentic AI tools

Gartner's latest reports flag data governance as a barrier to production AI, after CUBIG was named a Sample Provider and Tech Innovator.

Malware

Financial services breach risk rises as AI adoption surges

Breaches are hitting lenders harder as AI adoption speeds up, with 98 per cent of affected firms saying the impact was material.

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

Stories from Other Regions

Analyst report stories

By Sofiah Nichole Salivio • 5 min read • Last month

AI trust & governance seen as key to safe adoption

As AI spreads through core business functions, executives warn weak oversight could expose firms to deepfakes, fraud and costly incidents.

DevOps

Australian developers are losing half their day, most leaders have no idea

Developers spend just 16 per cent of their time coding, leaving Australian firms with hidden costs, slower delivery and rising AI risk.

By Raymond McCullagh Senior Observability Consultant and Developer Avocado and Andrew Patterson - Lead Solutions Engineer Dynatrace • 5 min read • Last month

Hybrid Cloud

Permiso launches risk score engine for identity security

Security teams gain a way to prioritise compromised accounts, with Permiso's new engine scoring human, machine and AI identities on a 0-to-100 scale.

Manufacturing

IoT firms face skills strain as global deployments rise

Skills shortages are delaying IoT roll-outs as firms expand abroad, with 60 per cent of decision-makers citing expertise gaps.